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- Returns & Delivery
- You have 7 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all components in its original packaging.
- Items returned without all Components present in the original Box will be assessed a 15% Restocking Fee
- You MUST HAVE A RETURN AUTHORIZATION NUMBER (RA Number) to return any product.
The Platinum Upgrade is for Customers who already own an ATVB 4K Streamer. No hardware is included.
We will remotely install your Upgrade over the Internet and provide you with a custom username and password.
With the Platinum Upgrade you get:
Please note: After the first year there is an Annual Maintenance fee of $150.00 to maintain this package. You will be notified at the email address you provide when your Maintenance fee is due.
Please feel free to call our Sales office if you have any questions @ 866-660-0086
Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 7 calendar days of receipt of your goods.
Ship your item back to Us
All Returns Must be shipped by UPS or FEDEX. Items shipped by USPS will be returned as undeliverable.
Ship your Authorized Return with your RA Number Prominently displayed on the outside of the Box to:
17855 Honeycomb Lane, Victorville, CA 92392, USA
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, please call our office at 866-660-0086.